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Try to Add file and Folder to the Whitelist of Acrobat / Reader DC. Go to Edit (Windows), Adobe Acrobat / Reader DC (Mac) > Preferences > Enhanced Security > Add File and Add Folder path > Click OKĪlso, make sure you have the latest version 20.006.20042 installed.Note: Please turn on the security after testing. Go to Edit (Windows), Adobe Acrobat / Reader DC (Mac) > Preferences > Enhanced Security > Turn Off the Protected Mode and Uncheck the Enhanced Security and reboot the computer and check. For testing purposes, please try to turn off the protected mode.Are you on a personal network or on a company domain? Please try to switch the network and download the file to the computer locally and check.Is this a behavior with a particular PDF file or with all the PDFs? Please try with a different PDF file and check.Adobe Acrobat Pro DC has gone from being the only application that opened PDF files to by far the best PDF software for Mac when it comes to creating, editing and digitally signing PDFs too. If the issue still persists, we need some more information for a better understanding When it comes to anything to do with PDFs, Adobe are still the masters having invented the Portable Document Format over 20 years ago. I hope you would be able to fix it by now.
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